ON-CALL TEAM: STANDING BY

Emergency IT response. 24/7/365.

Something's down and it can't wait. From the moment you call, our on-call engineers are triaging, isolating and restoring. Guaranteed response in 15 minutes.

15 min

Initial response

From call to specialist contact

4 hr

On-site arrival

Someone on-site for P0/P1

30 min

Status cadence

Updates during active incidents

24 hr

Full IR report

The full post-mortem, in writing

Live Dispatch

From alert to resolution. Watch it happen.

Every emergency ticket kicks off automated dispatch. Engineer paging, remote triage and escalation all happen in the first two minutes. You won't sit on hold while your business is down.

canyon-dispatch: ticket E-2847 RUNNING
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What We Handle

If it breaks, we fix it.

Network Outages

BGP failures, ISP problems, crashed switches and routers. We get you back online fast.

Ransomware

Immediate isolation and forensic capture, then recovery from backups with no ransom paid.

Server Failures

Hardware RAID failures, OS corruption, virtualization platform issues.

Data Loss

Accidental deletion, database corruption, storage array failures.

Application Crashes

Production app outages, database deadlocks, memory leaks under load.

Security Breaches

Active intrusions, compromised credentials and insider threats.

Don't wait. Call now.

Every minute of downtime costs more than the call does. Our 15-minute response time is guaranteed.