- What is Canyon Relay?
- Canyon Relay is a secure email routing platform built by Canyon. It forwards mail sent to addresses on your domain to the inboxes your team already uses. On the way, it checks every link with Google Safe Browsing and scores the message for spam.
- How is Relay different from normal email forwarding?
- Plain forwarding passes on everything, including phishing. Relay scans each message before delivery, blocks dangerous links and likely spam, holds them for review, and keeps an audit trail of every rule change. Your team can see and control where every address goes.
- Will a scanner outage stop our email?
- No. Relay fails open: if Google Safe Browsing or the spam service cannot be reached, mail is still delivered and the outage is logged and shown on the health indicator.
- Can recipients report a suspicious sender?
- Yes. Every forwarded email includes a signed “report this sender” link. Using it blocks the sender immediately and notifies your administrators.
- Does Relay replace our mailboxes?
- No. Relay routes mail to the mailboxes you already have, whether that is Gmail, Outlook or anything else. It adds scanning, control and visibility in front of them.
- Can Relay carry our branding?
- Yes. Each deployment is white-labelled with your organisation’s name and support contact, shown in the admin and on every forwarded email.